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It can't be very difficult to hire a limo.  All you have to do is pick a size and price.  After all, they're all alike, aren't they?  Untrue!  Few limousines are alike, and more importantly, no two limousine companies are the same!  All companies offer a different level of service and not everyone gives you the high quality of service that you get from Status Limousine, and that should be the most important factor.  Here are some helpful hints on how to hire a limousine for any event.

Don't wait for the last minute
To be guaranteed the vehicles you want, book as soon as you can.  For a wedding, we recommend you book at least 6 months to a year in advance.

Get a written, signed contract
Your canceled check or receipt is not a contract.  Make sure that all of the details of the event are on the contract and that they are correct.  Both the company representative as well as the customer should sign the contract with each party getting a copy for their records.

What kind of limousine should you book?
The two main factors are age of the vehicle and the size of the vehicle.  The newer the car and the larger the car, the more it will cost.  Newer cars like Status Limousine's have many more amenities than older cars do.  Ask what year the cars are!  Beware of any company that refuses to tell you!  (It's old!)  Make sure the car you pick is written on the contract.  There are limos that range from 5 to 14 passengers, with the most popular being the 10 passenger limousines.  Remember, this is only a term, not the capacity.  The true capacity is two less than the rating, and the newer the car, the smaller it is.

Antique and specialty cars
If you look around, you can find some special cars for your event, such as Status Limousine's antique cars.  But be prepared, special cars rarely come at a discounted price and do not have many of the amenities that modern cars have.

What do you get for your money?
Weddings are priced as a "package", usually three hours.  Other events are usually booked by the hour, with a minimum, usually 4 hours.  Charges usually start at the pickup location with Status Limousine, but some companies charge from the time they leave the garage, so ask! You will be expected to pay overtime if you exceed your paid hours, at the end of the ride, in cash.  Most companies charge for any portion of that overtime hour.  Be prepared.
 
Give a deposit
Without any money down, most, if not all limousine companies will NOT hold or guarantee you have a car.  Here, at Status Limousine, once we receive your PAYMENT IN FULL, which is comprised of your NON-REFUNDABLE DEPOSIT(S), we will confirm your trip(s) at that time.  If in doubt, remember to Always ask for the terms of payment.  Just like most companies do, we require PAYMENT IN FULL before the day of the event with any additional charges due at the end of the event.
 
Tipping
For Wedding Packages, the chauffeur's tip is NOT included in the contract price unless otherwise noted on the contract.  In the case where a prepaid tip is included, you are welcome to reward your chauffeur(s) with an additional tip if you believe that they have given you exceptional service.
 
For Airport Transportation or Nights Out, the tip is NOT included in the contract price.  The standard tip rate is 20% for good service.  A poor tip is an insult to a chauffeur who has worked hard, like all of the chauffeurs from Status Limousine do.
 
Cancellation Policies and Refunds
If you have any questions or concerns about cancellations and/or refunds that have not been explained to you, just ask the reservationist to clarify these policies.  Most limousine companies have very strict cancellation and refund policies.  Here at Status Limousine, ALL DEPOSITS ARE NON-REFUNDABLE.
 

With regard to ALL Airport and/or Sedan Transportation, we require at least 7 days advance notice for any cancellation.  Any of these trips that are cancelled less than 7 days in advance of the date of the earliest trip will be subject to the FULL COST of the cancelled trip(s) less the amount of any collected deposit.

 

With regard to ALL Stretch and Antique Car Reservations, we require at least 120 days advance notice for any cancellation.  Any of these trips that are cancelled less than 120 days in advance of the date of the earliest trip will be subject to the FULL COST of the cancelled trip(s) less the amount of any collected deposit.

 
Check out the cars
Ask to see the vehicles.  Even a parked car should be spotless and ready to roll like Status Limousine's cars.  Beware of a company that tells you the car was out and they didn't have time to clean it yet!  How does the car smell? Is there an odor of smoke?  Does everything work?  Are there any dents or missing pieces?  Ask if you require matching cars or something special.  Don't assume anything!
 

Check out the company

Status Limousine has been in operation since 1986, and is a member of both local and regional wedding and limousine groups.  What about that other company?  What about references?  A book filled with thank you cards shows happy customers, and probably means they can make you happy too.  Make sure the company isn't into side lines.  It's hard to be a great limo company when you also rent tuxedos, arrange flowers, etc.  Are they a full time business?  Some companies are only part time on weekends!  Is this the level of service you want on the most important day of your life?

 
"FREE" Limos
Sometimes a reception facility includes a limo as part of a package.  Don't be fooled, you're paying for it!  Ask where the car comes from and get their direct contact information.  Then call that company and ask them about their services.  Usually it's an older 6 passenger limo.  Since the company makes little on that car, they are trying to get you to rent your other cars from them.  Remember, you are not obligated to work with that company.  Many receptions will give you something else instead of the limo, or discount the price.  If you have to take the car and are not happy with it, have it pick up grandma, and rent what you want from a company that you're happy with!

Service, Service, Service!
The limo industry sells sizzle.  It's all about service.  Anyone can drive a car, not everyone can handle the crisis when the organist doesn't know when to start the music like Status Limousine can.  How the chauffeur is dressed is very important.  From tuxedoes to business suits to even a dress shirt with black jeans!  I've seen them all at weddings.  At Status Limousine, ALL of our chauffeurs are dressed in either a tuxedo or else a business suit.  Does the chauffeur know wedding protocol like the chauffeurs from Status Limousine?  You'd be surprised the tasks a chauffeur must take care of.  You don't want your chauffeur standing in front of the church eating a sandwich and smoking a cigarette.  Can you get both male and female chauffeurs with personalities?  Is there real glassware in the cars?  What about champagne, bottled water, ginger ale, coffee, a newspaper, bagels, etc.?  Can the chauffeur handle an emergency with needle and thread, safety pins, hairspray, lint brushes?  Above all, Status Limousine's chauffeurs know where they're going, and can get you there on time!

Special Information for Our Clients
The downturn in the economy has affected the entire wedding industry, and specifically, the limousine industry.  We are notoriously an industry of high overhead, and have been severely affected by the economic slowdown with fewer bookings, and therefore, less money to operate with.  As of today, many other local limo companies have shut their doors.  This will directly affect you, the consumer!  There will be fewer choices for you, and less available vehicles, but most importantly, will the limousine company you book today for your event or wedding next year, still be operating when your event comes up?  If they are not, it is doubtful that you will recover any deposit money, and you will run the risk of not having the vehicles you need for your event.

We at Status Limousine foresaw the down turn in the market last year when the slowdown first started, and took steps to make sure our company remained solid.  We refinanced debt at new, lower rates, paid off debt, and put money away for the rainy days that are now here.

We can say, with all confidence that Status Limousine will be here for you through these rocky times.  We will be here next year, and for years to come.  We encourage all our potential customers to ask questions, and to make sure that the company they book for such important future events are as solid as Status Limousine.  We look forward to serving you with our exceptional service for all your future events!

   

 

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Status Limousine & Rentals
Sturbridge, MA 01566

Phone: 508.347.6364

Email: info@status-limo.com